We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Trying to unintall "kernel32::GetLongPathNameW(w R8, w .R7, i 1024)i .R6\uninstall\helper.exe"

  • 2 biyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Jschaefer44

more options

Trying to install firefox on alternate drive but cannot uninstall multiple entries for 7 versions. Registry shows install location and uninstall with the "kernel32::GetLongPathNameW(w R8, w .R7, i 1024)i .R6\uninstall\helper.exe" in each entry of the registry. When try to uninstall from control panel get message Message "you do not have sufficient access to uninstall xxxxxx"

Trying to install firefox on alternate drive but cannot uninstall multiple entries for 7 versions. Registry shows install location and uninstall with the "kernel32::GetLongPathNameW(w R8, w .R7, i 1024)i .R6\uninstall\helper.exe" in each entry of the registry. When try to uninstall from control panel get message Message "you do not have sufficient access to uninstall xxxxxx"

All Replies (2)

more options

Try to right click and choose to run as the Administrator, sometimes that helps. You might also find help in the Microsoft forums:

more options

The cleanup utility has been discontinued and the replacement didn't help. It asked for product codes. I have tried to find product codes for

  35.0.1, 36.0.1, 36.0.4, 39.0.3, 40.0.2, 40.0.3 with no success