Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox v38.0 is unable to run Java?

  • 3 biyano
  • 2 eza na bankokoso oyo
  • 14 views
  • Eyano yasuka ya guigs

pwmadsen
pwmadsen
more options

Since updating to v38.0 this morning I'm unable to run Java. I have the 8u45 plug-in installed (Ask to activate). Using the ’Verify Java version’ utility (Do I have Java?) at java.com yields the response: "We are unable to verify if java is currently installed and enabled in your browser". My PC system is a 64-bit Windows 7 EP, SP1.

Since updating to v38.0 this morning I'm unable to run Java. I have the 8u45 plug-in installed (Ask to activate). Using the ’Verify Java version’ utility (Do I have Java?) at java.com yields the response: "We are unable to verify if java is currently installed and enabled in your browser". My PC system is a 64-bit Windows 7 EP, SP1.

All Replies (3)

guigs
guigs
more options

You may neeed both the 32bit version and 64bit version: "Firefox To determine whether you are running on a 64-bit version of Firefox, use either of these methods. 

   Check the About Firefox panel
   Type in the browser address about:support

If you are running 64-bit Firefox, it may be indicated as 64-bit (e.g., Win64), otherwise it is a 32-bit version of Firefox."

From: https://java.com/en/download/faq/java_win64bit.xml#verify%20browser

pwmadsen
pwmadsen Nkolo motuna
more options

Installing 64-bit java doesn't solve the problem.

I have realized that before showing "We are unable to verify if java is currently installed and enabled in your browser" the ’Verify Java version’ utility (Do I have Java?) at java.com for a while shows a more detailed error message:

NullPointerException - Error while initializing managers Details: Java Plug-in 11.45.2.14 Using JRE version 1.8.0_45-b14 Java HotSpot(TM) Client VM (...) java.lang.NullPointerException at sun.plugin2.applet.JNLP2Manager.initialize(Unknown Source) at sun.plugin2.main.client.PluginMain.initManager(Unknown Source) at sun.plugin2.main.client.PluginMain.access$200(Unknown Source) at sun.plugin2.main.client.PluginMain$2.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Error while initializing manager: java.lang.NullPointerException, bail out

guigs
guigs
more options

Looks like it was a bug: http://forums.mozillazine.org/viewtopic.php?f=38&t=2934623&sid=d03...

One work around I read that you stop Java from caching from the Java Console.