Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox b38 keeps crashing when opening google maps

more options

Hi everyone,

Since updating to beta 38 I've been crashing randomly on certain sites (possibly java related) and especially when I attempt to open up google maps (I'm crashing on the page right before this so I'm actually submitting this on chrome) and it crashes in safemode as well. I'm running on Windows 8.1 64bit.

Here's a couple crash reports.

bp-b404ad0f-23a0-4777-be80-14dcc2150504	5/3/2015 9:41 PM
bp-c938dd09-b1c9-4258-b591-bb34e2150504	5/3/2015 9:40 PM
bp-5f9ee2e0-b5df-4bca-af2c-7e4d22150504	5/3/2015 9:36 PM
bp-dee2ad60-3ba1-4a25-9689-3afa72150504	5/3/2015 9:36 PM
bp-7f59aef3-ff36-4b5e-b71b-159142150504	5/3/2015 9:36 PM
bp-a8fd3b1e-fa0e-4cef-8b8f-d923c2150504	5/3/2015 9:35 PM
bp-9d430bd7-1a77-4a60-af4b-900962150504	5/3/2015 9:09 PM
Hi everyone, Since updating to beta 38 I've been crashing randomly on certain sites (possibly java related) and especially when I attempt to open up google maps (I'm crashing on the page right before this so I'm actually submitting this on chrome) and it crashes in safemode as well. I'm running on Windows 8.1 64bit. Here's a couple crash reports. <pre>bp-b404ad0f-23a0-4777-be80-14dcc2150504 5/3/2015 9:41 PM bp-c938dd09-b1c9-4258-b591-bb34e2150504 5/3/2015 9:40 PM bp-5f9ee2e0-b5df-4bca-af2c-7e4d22150504 5/3/2015 9:36 PM bp-dee2ad60-3ba1-4a25-9689-3afa72150504 5/3/2015 9:36 PM bp-7f59aef3-ff36-4b5e-b71b-159142150504 5/3/2015 9:36 PM bp-a8fd3b1e-fa0e-4cef-8b8f-d923c2150504 5/3/2015 9:35 PM bp-9d430bd7-1a77-4a60-af4b-900962150504 5/3/2015 9:09 PM </pre>

Ezalaki modifié na cor-el

All Replies (4)

more options

So it's beta, there are bugs that have not been solved.

more options

Thiago Casagrande said

So it's beta, there are bugs that have not been solved.

Dude, not helpful at all. Yes it's beta but if no one reports it or tries to figure out what the errors are is anything going to get patched? No.

-

For everyone else. I noticed that for most of the errors it's triggering at nvwgf2um.dll maybe there's an issue with a d3d10/11 runtime?

Edit: Also, whenever I have an open window/tab or youtube open and I try to open an embedded youtube video FF crashes as well.

Ezalaki modifié na Derangedcorgi

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

more options

I've disabled hardware acceleration in the options and about:config just to be sure but I'm still crashing.