Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cfcats

cfcats
cfcats
more options

I was advised that I could speed up Firefox by clicking to reset it, etc. I clicked to reset it and now I cannot use it no matter what I do. Here are some of the codes that I get. I have a Mac laptop computer and I'm running Yosemite. I was already using Firefox on Yosemite with no problem (before I did the "reset") but now nothing works... Firefox opens...and crashes...opens...and crashes...opens....and crashes.



bp-9341dd3a-94ef-4f49-bbe6-963342141101 11/1/14 3:49 PM bp-40e6678b-4e8e-4923-a223-169db2141101 11/1/14 3:33 PM bp-ee0a9312-07da-49cd-926c-47aff2141101 11/1/14 3:33 PM bp-58f65d8f-3ab1-4d3a-9951-077352141101 11/1/14 3:32 PM bp-f66d1283-4580-45e1-8253-c4c2f2141101 11/1/14 2:28 PM

I was advised that I could speed up Firefox by clicking to reset it, etc. I clicked to reset it and now I cannot use it no matter what I do. Here are some of the codes that I get. I have a Mac laptop computer and I'm running Yosemite. I was already using Firefox on Yosemite with no problem (before I did the "reset") but now nothing works... Firefox opens...and crashes...opens...and crashes...opens....and crashes. bp-9341dd3a-94ef-4f49-bbe6-963342141101 11/1/14 3:49 PM bp-40e6678b-4e8e-4923-a223-169db2141101 11/1/14 3:33 PM bp-ee0a9312-07da-49cd-926c-47aff2141101 11/1/14 3:33 PM bp-58f65d8f-3ab1-4d3a-9951-077352141101 11/1/14 3:32 PM bp-f66d1283-4580-45e1-8253-c4c2f2141101 11/1/14 2:28 PM

Solution eye eponami

hello cfcats, please remove the facebook photo uploader plugin which is causing those crashes: https://www.ehow.com/how_8575837_remove-facebook-photo-uploader.html

Tanga eyano oyo ndenge esengeli 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

Solution eye oponami

hello cfcats, please remove the facebook photo uploader plugin which is causing those crashes: https://www.ehow.com/how_8575837_remove-facebook-photo-uploader.html

cfcats
cfcats Nkolo motuna
more options

Philipp, thank you so much for your response. It did the trick! I can't tell you how much I appreciate your prompt and efficient response and solution to my problem!!