Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox will not start after an update.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya David

David
David
more options

I have to manually uninstall Firefox and manually install the update every time.

I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files.

Does the update process uninstall the previous version and then install the update version?

Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4?

OS is Windows XP latest release.

I have to manually uninstall Firefox and manually install the update every time. I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files. Does the update process uninstall the previous version and then install the update version? Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4? OS is Windows XP latest release.

All Replies (2)

kenkon
kenkon
more options

You can find Firefox 33.0 beta 4 at: ftp://ftp.mozilla.org/pub/firefox/candidates/33.0b4-candidates/build1/win32/en-US/

David
David Nkolo motuna
more options

Thanks kenton. But now pop-up says beta 5.

The real issue is what is going on. On one machine the update process works, but on my other machine it does not.

The machines are identical IBM T60s with Windows XP.

This is a real mystery, as well as being annoying.

A clue or suggestion any one?