Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

untrusted site error

  • 9 답장
  • 5 이 문제를 만남
  • 1 보기
  • 최종 답변자: philipp

more options

I got an Untrusted site error for a site you don't login to and that I have been to literally thousands of times. However the error will not let be bypass. How can I access this site which I know is a valid site?

I got an Untrusted site error for a site you don't login to and that I have been to literally thousands of times. However the error will not let be bypass. How can I access this site which I know is a valid site?

선택된 해결법

ok, i can certainly replicate this issue. my guess is that the site is currently implementing measures against the recently published widespread vulnerability that allows webservers with a certain version of openssl running on them to be exploited (heartbleed.com) & is switching their certificate.

an advanced security feature in firefox is picking up this change as the site doesn't seem to be fully updated for this new certificate yet. you can temporarily work around the issue:
enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false.
it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (9)

more options

hello velcroman, what's the address of the site you're trying to access?

more options

Thank you for your quick response. The address is https://www.fanfiction.net

more options

선택된 해결법

ok, i can certainly replicate this issue. my guess is that the site is currently implementing measures against the recently published widespread vulnerability that allows webservers with a certain version of openssl running on them to be exploited (heartbleed.com) & is switching their certificate.

an advanced security feature in firefox is picking up this change as the site doesn't seem to be fully updated for this new certificate yet. you can temporarily work around the issue:
enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false.
it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!

more options

I had this problem too but this fixed it. Thank you!

more options

That worked. Thank you.

more options

you're very welcome - the issue seems to have been fixed at the site already, so you can go ahead and set security.ssl.enable_ocsp_stapling back to true again.

more options

I cannot get into Mozilla.com or Firefox and I keep getting 'Untrusted site' messages. I have, many times, deleted the cert8 files and reboot but it still doesn't work. I cannot get my email or FB on Firefox. Everything works very well on Google Chrome so I know it's not me. I have run my AVG virus/malware programs and scanned the computer a couple of times; still no luck with Mozilla.com or Firefox.com. Sometimes I can get by the Untrusted site with some websites but not Yahoo.com. It comes in a long list with no access for me to see my mail. This is Google Chrome I am using now and I am not keen on it. I have used Firefox for years and it works perfectly on my other laptop. What gives?? I really need help. PS. I get the 'Untrusted site' on ALL the sites I try to access including Google search, Google.com, Firefox.com, Mozilla.com and aol and yahoo and Facebook. I didn't try any others so it isn't a security prob. It's a Firefox problem on my computer.

글쓴이 edonyelder 수정일시

more options

I am having the untrusted web site on almost everything using w7. I can not even open a Firefox web site. I am writing this on IE because of all of this. Firefox works just fine on my laptop. Firefox has become usless to me unless this can be fixed. Bill in Texas

PS I have already tried most of the recommended fixes

more options

hello billintexas, this question you're posting to dealt with the error when it only showed up on one particular page (and the issue already got resolved by the site). if you get the error on all secure/encrypted pages, please open a new question for that issue and inclde details like the error code that is shown thank you!