Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

How to get rid of error messages before Firefox opens. Already tried resetting & this does not solve the problem. Details in message.

  • 3 답장
  • 5 이 문제를 만남
  • 5 보기
  • 최종 답변자: myroncagan

more options

This problem started in the last several days. I get 2-3 repetitions of each of the following before Firefox will open. I click on the OK button as many times as these messages show up to get Firefox to open:

1st msg) The procedure entry point NS_StringContainerInit2_P could not be located in the dynamic link library xul.dll

2nd msg) The procedure entry point ?JS_GetGlobalObject@@YAPAVJSObject@@PAUJSContext@@@Z could not be located in the dynamic link library mozjs.dll

What can be done to get rid of these things? I have tried a Firefox reset. The first time it seemed to stop these messages. The occurrence today started about 30 min ago and a second Firefox reset (~10 min ago) does not cure the problem this time when I check by closing & immediately opening Firefox.

I have replaced the add-ons & extensions I want each time I've reset Firefox. I presume you can see these in the attached Troubleshooting Info.

I have not tried a computer restart this time. Note, I turn my computer OFF every night & restart it every morning.

Myron Cagan

This problem started in the last several days. I get 2-3 repetitions of each of the following before Firefox will open. I click on the OK button as many times as these messages show up to get Firefox to open: 1st msg) The procedure entry point NS_StringContainerInit2_P could not be located in the dynamic link library xul.dll 2nd msg) The procedure entry point ?JS_GetGlobalObject@@YAPAVJSObject@@PAUJSContext@@@Z could not be located in the dynamic link library mozjs.dll What can be done to get rid of these things? I have tried a Firefox reset. The first time it seemed to stop these messages. The occurrence today started about 30 min ago and a second Firefox reset (~10 min ago) does not cure the problem this time when I check by closing & immediately opening Firefox. I have replaced the add-ons & extensions I want each time I've reset Firefox. I presume you can see these in the attached Troubleshooting Info. I have not tried a computer restart this time. Note, I turn my computer OFF every night & restart it every morning. Myron Cagan

선택된 해결법

Could you try disabling your Norton extensions, or try LiveUpdate and see whether any new ones were released since last Friday. As of last week, there were severe compatibility problems.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

Could you try disabling your Norton extensions, or try LiveUpdate and see whether any new ones were released since last Friday. As of last week, there were severe compatibility problems.

more options

In case you need to start Firefox in its Safe Mode to disable the extensions, you can do that by holding down the Shift key while starting Firefox. Then, in the small dialog that appears, click "Start in Safe Mode".

more options

It worked. Thanks for the fast help!

Myron Cagan