Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can not play a cd or dvd since installing firefox.

  • 6 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Andrew

more options

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

모든 댓글 (6)

more options

This is really weird! This shouldn't be happening. What error message are you receiving?

more options

Restart your system in safemode and give a try..

more options

Nothing happens, Nothing shows up on the desk top, If I didn't know better I would think there was no cd in the computer

THANKS FOR YOUR REPLY

more options

If you uninstall Firefox, are you able to play the CD?

more options

thanks for your reply--BUT--if I have to exit firefox every time I want to play a cd that is very inconvenient. I like firefox and don't want to have to go back to "the other guy"

more options

Hello,

Thanks for responding back. You did not try what I asked you to. I am asking you to uninstall Firefox, play the CD and see if it works. If it does, we now know it's Firefox issue, if it does not work it could be something else.