Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox and Thunderbird continually crash over the last couple months/software versions

  • 1 답장
  • 2 이 문제를 만남
  • 7 보기
  • 최종 답변자: philipp

more options

Over the last month or two firefox and thunderbird crash within 1 or 2 minutes of opening. Firfox used to crash on specific websites, now it crashes on all of them. I've tried disabling add-ons. I've uninstalled and reinstall java and flash. I've uninstalled and reinstall firefox entirely. I keep up with my windows updates. I don't know what else to try. I see from the crash report it has something to do with liger.dll. I googled that and didn't find anything helpful. At this point I can't even open the add-ons window to check individual add-ons and extensions. My latest crash report id is: 66d74979-2a97-40d3-8beb-d4b542121202

Over the last month or two firefox and thunderbird crash within 1 or 2 minutes of opening. Firfox used to crash on specific websites, now it crashes on all of them. I've tried disabling add-ons. I've uninstalled and reinstall java and flash. I've uninstalled and reinstall firefox entirely. I keep up with my windows updates. I don't know what else to try. I see from the crash report it has something to do with liger.dll. I googled that and didn't find anything helpful. At this point I can't even open the add-ons window to check individual add-ons and extensions. My latest crash report id is: 66d74979-2a97-40d3-8beb-d4b542121202

모든 댓글 (1)

more options

hello jon82, yes this crash is apparently caused by the external liger.dll-library. based on a google search, it appears to be part of some netsweeper filtering software - are you aware of any such program that might be installed on your computer? if so please remove it from the windows control panel.

otherwise i'd assume it may be a problem related to malware, please do a full scan of your system with the security software already in place and different other tools like the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware