Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

13.0.1 is unresponsive for 3 out of 90 end-users in the last week.

  • 1 답장
  • 25 이 문제를 만남
  • 16 보기
  • 최종 답변자: John99

more options

No amount of profile resetting, extension removing, app updating seems to change that these few end users hang within seconds after launch. - I've been able to set "about:blank" to home on one, it still hung.

Reverting to 3.6.28, they are able to continue. Using ANY other browser they see no issues and no lag/hang in any other apps.

No amount of profile resetting, extension removing, app updating seems to change that these few end users hang within seconds after launch. - I've been able to set "about:blank" to home on one, it still hung. Reverting to 3.6.28, they are able to continue. Using ANY other browser they see no issues and no lag/hang in any other apps.

모든 댓글 (1)

more options

Not sure where you get those statistics from although for instance maybe some users are having problems due to Flash 11.3 use. See

And in order to help us get proper results and spot problems, it will help if you turn on telemetry allow us to collect information see

If you have a specific problem that you need help with will you please provide details so that we may attempt to help you.