We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to connect to internet

  • 3 답장
  • 2 이 문제를 만남
  • 9 보기
  • 최종 답변자: cor-el

more options

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

글쓴이 NoahSUMO 수정일시

모든 댓글 (3)

more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall.
Let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Even turning the firewall off, it will still not conect to the internet.

more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":