Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox constantly crashes on startup

  • 3 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: John99

more options

Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I've tried launching Firefox in safe mode, but still have the problem. I've set up Firefox for automatic updates, so I believe it's up-to-date.

Safe-mode Crash ID:

Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I've tried launching Firefox in safe mode, but still have the problem. I've set up Firefox for automatic updates, so I believe it's up-to-date. Safe-mode Crash ID:

모든 댓글 (3)

more options

Following are your Crash Reports based on their adjacent Crash IDs & Crash Signatures

  1. Crash ID -> bp-dfd1dde6-41a4-4c91-9b91-4d8972120522
  2. Crash ID -> bp-7a6e75f0-7fe2-4324-ae8c-e21552120522
  3. Crash ID -> bp-01d08c74-215f-49e4-a8a3-d28cb2120522 & bp-20ef6da2-fef0-48b1-be80-3c82b2120522

Perform the suggestions mentioned in the following article:

Check and tell if its working.

글쓴이 Hasan 수정일시

more options

I had this problem, system restore didn't help, and and nothing else would work. Fortunately I learned how important it is to back up files and bookmarks, so I reformatted and restored everything. It was the only solution. Back up everything in future.

more options

If you reformat the hard disk drive you may need to first of all back up a bit more than just Firefox's files and bookmarks. Little things like the OS and everything else are destroyed by reformatting. Definitely a last resort for most users. (Of course multiple partitions or multiple drives may be in use).