Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox spontaneously uninstalls itself

  • 5 답장
  • 3 이 문제를 만남
  • 2 보기
  • 최종 답변자: Ed

more options

I am running the latest version of Firefox. When I start my computer iin the morning Firefox is gone - the icon is no longer on the desktop, and the program is no longer listed in the program menu. It does not happen on a predictable schedule - sometimes it's a couple weeks between disappearances, sometimes a couple days.

I am running the latest version of Firefox. When I start my computer iin the morning Firefox is gone - the icon is no longer on the desktop, and the program is no longer listed in the program menu. It does not happen on a predictable schedule - sometimes it's a couple weeks between disappearances, sometimes a couple days.

모든 댓글 (5)

more options

That sounds very odd. Can you still see the firefox folder and program in Program Files? It should be here:

C:\Program Files\Mozilla Firefox (on a 32bit windows edition)

C:\Program Files (x86)\Mozilla Firefox (on a 64 bit windows edition)

Let me know and I'll try to help you out.

글쓴이 Ed 수정일시

more options

Which security software (anti-virus) do you have?

Some security software has virtualization / sandbox features that can cause problems by restoring or removing files.

more options

Thanks for the response! Unfortunately, yesterday I had to re-install Firefox, so I can't answer your question until it happens again (which, judging by past performance, should only be a few days). I'll let you know.

more options

I am at the U of Minnesota. I checked with our administrator and she said we use Symantec. She hasn't heard of anyone else at the U having this problem.

more options

Ok. Hopefully the reinstall will have done the trick. Post back if it disappears again.