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After changing to F-Secure virus protection some (but not all) streaming sites now have a long lag (up to 15 minutes) for audio.

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  • 최종 답변자: SafeBrowser

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I switched from Norton to F-Secure and a radio stream that was okay before now takes about 15 minutes to start broadcasting and continues the lag. If I do refresh it again takes a long time to start. This does not happen on all streaming sites.

I switched from Norton to F-Secure and a radio stream that was okay before now takes about 15 minutes to start broadcasting and continues the lag. If I do refresh it again takes a long time to start. This does not happen on all streaming sites.

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As described by you, this sounds like a problem with F-Secure:

  • "After changing to F-Secure..."
  • "I switched from Norton to F-Secure and a radio stream that was okay before..."

Post your question on the F-Secure forum: http://community.f-secure.com/t5/Welcome/ct-p/EN


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

글쓴이 SafeBrowser 수정일시

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I disabled F-Secure and still had the problem, so it actually seems to be related to Firefox. Can you test the site (http://player.rock101.com/) and tell me if you have the same lag?

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That site works fine here (playing uninterrupted for approximately 15 minutes now with Firefox 9.0.1 on my XP system, so it is not a Firefox problem). I do not use F-Secure or Norton.

Disabling a security application does not usually stop all functions as drivers loaded by the application will remain active and may reload even after a reboot of your system.

Did you use the Norton removal tool to be sure that all remnants of Norton were off of your system before installing F-Secure? If not, that could result in a conflict on your system; this applies to most/all security programs as most have a complete removal tool.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

글쓴이 SafeBrowser 수정일시

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I used the Norton removal tool. I had Norton on several machines and replaced it with F-Secure. On one computer I use IE9 and the site streams correctly.

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That site is still streaming without interruption on my XP system with Firefox 9.0.1 (good music, I have saved that link as a Bookmark. Thanks).

I suggest again that you post on the F-Secure forum as it could be blocking something.

The only thing that I had to do on my system (with very tight Firewall, and multi-layered routers) was to temporarily allow sites in NoScript. (rock101.com and streamtheworld.com)

Sorry, but I really have no other suggestions for you.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.