Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

when I close window and try to reopen I can't message says already running but not responding and only fix is to restart computer. How can I fix this?

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: SafeBrowser

more options

If I close the window either by x'ing out or using control + w, the window will close but if I try to reopen it, I get a pop up that says Firfox cannot open because it is already running but is not responding. Please close the window (?????) or restart the computer. The only way to get back on is to restart. This is very frustrating!

If I close the window either by x'ing out or using control + w, the window will close but if I try to reopen it, I get a pop up that says Firfox cannot open because it is already running but is not responding. Please close the window (?????) or restart the computer. The only way to get back on is to restart. This is very frustrating!

모든 댓글 (1)

more options

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: