Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I downloaded Firefox 4.0, but there isn't an "install" button to click on and I continue to get the download prompt each time I sign on my computer.

more options

After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?

After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?

선택된 해결법

After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.

If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

선택된 해결법

After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.

If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory.

more options

TonyE - thanks for your help. That took care of my problem. mrclean

more options

Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.