I cannot view YouTube videos on Firefox, but I can hear them. This only happens on Firefox (works fine on IE). How do I fix this?
When I try to watch YouTube videos on Firefox, I just get a white screen and sound. But everything works fine if I switch to IE.
When I try to watch YouTube videos on Firefox, I just get a white screen and sound. But everything works fine if I switch to IE.
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Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: