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pdf docs can not be opened in Firefox 3.6.13 on Win7 Pro

cdmehta
cdmehta
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I recently installed Firefox 3.6.13 on brand new Dell Vostro with Win7 Pro. Whenever I try to download/open PDF docs, I get a blank screen.

The same docs open on IE8 just fine. Also, the same docs open fine on my other laptop with Firefox on XP Pro.

I have experienced this problem every time, on multiple web sites -- just can not open the pdf docs/web pages.

What gives.

I recently installed Firefox 3.6.13 on brand new Dell Vostro with Win7 Pro. Whenever I try to download/open PDF docs, I get a blank screen. The same docs open on IE8 just fine. Also, the same docs open fine on my other laptop with Firefox on XP Pro. I have experienced this problem every time, on multiple web sites -- just can not open the pdf docs/web pages. What gives.

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the-edmeister
the-edmeister
  • Moderator
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https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox