Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I can't get a trailer to play in Redbox.com that is an Adobe Flash in Mozilla. It plays in Explorer

pattilippa
pattilippa
more options

I am in Mozilla and try to play a trailer in Redbox.com and it won't play. It keeps telling me I need to Update my Flash player. I reload Adobe and keep getting the same message. If I try to do the same thing in Explorer, the trailer loads with no problem.

I am in Mozilla and try to play a trailer in Redbox.com and it won't play. It keeps telling me I need to Update my Flash player. I reload Adobe and keep getting the same message. If I try to do the same thing in Explorer, the trailer loads with no problem.

모든 댓글 (1)

the-edmeister
the-edmeister
  • Moderator
more options

IE uses a different version of Flash (ActiveX) than other browsers use (Plugin). You need to install the Plugin version of Adobe Flash.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm

Also, Java is out of date and needs to be updated. Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

1.6.0_21 is the current version.