We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Videos Unable to Play

more options

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist?

Best, Steve

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist? Best, Steve

모든 댓글 (4)

more options

What videos??? What site? Show the issue and provide link and steps to replicate if needed.

도움이 되셨습니까?

more options

Videos on YouTube are not playing. Not sure about other sites but at least some imbedded videos on Yahoo News did play so this seems specific to YouTube.

도움이 되셨습니까?

more options

Examples of videos not working for you please... Do you have the same issue with Firefox in Troubleshoot Mode?

도움이 되셨습니까?

more options

No videos were playing. I went into troubleshoot mode and tried a video and it didn't work. I then closed the browser, launched a fresh browser, and now anything on youtube plays fine. I don't know if I'm still in troubleshoot mode or not, but the issue seems to be fixed.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.