Unable to send emails. Able to receive & open / read
Suddenly unable to send any emails. Able to receive / read. In Charter / Spectrum able to send. Port numbers are correct (143) for Incoming & (25) for Outgoing SMTP. Did try to change Outgoing Port to 587 per one of your posts. Didn't work. This is error message I get.
선택된 해결법
The server names to ne used according to your provider are
Incoming Email Server: mobile.charter.net Outgoing Email Server: mobile.charter.net
https://www.spectrum.net/support/internet/spectrum-email-server-settings
They also recommend (require) you to use port 587 to send mail and port 993 to receive mail for an IMAP account such as you have.
Additionally you need to use connections encryption SSL/TLS as well as normal password to authenticate.
Note here you may have further connection issues if you have an antivirus program that scans email and encrypted connections as you provider requires. Microsoft Defender does not scan email.
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Ok there have been a lot of these sending issues with spectrum lately and a lot have had to do with the fact they are quite insistent about the user name in the selected outgoing server (SMTP) used to send the mail and the email address.
So lets start with the settings you have in account settings > outgoing server (SMTP). Please post a screen show of you settings for this account and the incoming account settings page that shown which outgoing server that identity will use. Lots of older accounts have a single SMTP server with the provider (cox spectrum) and multiple email addresses used it. This no longer works with spectrum. If you send email from [email protected] then the username on the SMTP used to send must match up with the account name for that email address.
Instructions for creating a screen shot here https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem#w_create-a-screenshot-on-windows
Here's the screenshots. Thanks for your help!
선택된 해결법
The server names to ne used according to your provider are
Incoming Email Server: mobile.charter.net Outgoing Email Server: mobile.charter.net
https://www.spectrum.net/support/internet/spectrum-email-server-settings
They also recommend (require) you to use port 587 to send mail and port 993 to receive mail for an IMAP account such as you have.
Additionally you need to use connections encryption SSL/TLS as well as normal password to authenticate.
Note here you may have further connection issues if you have an antivirus program that scans email and encrypted connections as you provider requires. Microsoft Defender does not scan email.
This is for my desktop MAC where I get my email. (No email on my phone.) So just to confirm - use mobile.charter.net?
I've never bothered to use connections encryption - left it blank (as is). And, I do not know what my password is, as haven't used it in years. Hopefully, I can reset it.
Thanks.