Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Failed access to personal address book

  • 2 답장
  • 0 이 문제를 만남
  • 4 보기
  • 최종 답변자: rcrgs

more options

I recently had a failure in sending/receiving emails in TB 102.2.2 on my Win10-64 machine. After much help from my email provider, sending/receiving worked [sending/receiving provider addresses got messed up somehow]. However, my address book then failed to show any addresses; the address book opened but was blank. Looking in the appropriate directory showed several "abook. sqlite" files of various vintages, all seemingly populated as indicated by large file sizes. Tried all sorts of things following HELP suggestions but nothing worked. Tried reinstalling program. All "solutions" had empty address books even though file sizes suggested otherwise. Problem: how to access my personal address book [or any address book for that matter] from within TB. Thanks in advance for any and all help.

I recently had a failure in sending/receiving emails in TB 102.2.2 on my Win10-64 machine. After much help from my email provider, sending/receiving worked [sending/receiving provider addresses got messed up somehow]. However, my address book then failed to show any addresses; the address book opened but was blank. Looking in the appropriate directory showed several "abook. sqlite" files of various vintages, all seemingly populated as indicated by large file sizes. Tried all sorts of things following HELP suggestions but nothing worked. Tried reinstalling program. All "solutions" had empty address books even though file sizes suggested otherwise. Problem: how to access my personal address book [or any address book for that matter] from within TB. Thanks in advance for any and all help.

모든 댓글 (2)

more options

After startup, and after clicking on an address book, do ctrl+shift+J to bring up error console What errors do you see there related to address book?

more options

Wayne... Thanks for responding. Below is a screen shot of what comes up with your key sequence:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-09-16-19-34-06-b28d35.png

Hope this works. Let me know if it didn't.

Be safe

...robert