Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Slow Autofill

  • 5 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: Randy

more options

1. When I fill in a username/password, there is about a 10 second delay after selecting the username before the password fills. Same issue with filling forms with address or credit card info. 2. If I tab into a selection box and arrow to the selection, things work as expected. If I pick the box with the pointer and select from the selection boxx offered, there is about a 10 second delay. 3. If I go to the firefox menu and select things like Help,Get Help or Tools,Settings, there is about a 10 second delay. 4. I'm using a screen reader program, Zoomtext, but have the same issue whether the program is enabled or disabled. 5. Windows 10 and Firefox is up to date. 6. I've been having this issue for more than a month, through several Firefox updates.

Any help would be appreciated.

1. When I fill in a username/password, there is about a 10 second delay after selecting the username before the password fills. Same issue with filling forms with address or credit card info. 2. If I tab into a selection box and arrow to the selection, things work as expected. If I pick the box with the pointer and select from the selection boxx offered, there is about a 10 second delay. 3. If I go to the firefox menu and select things like Help,Get Help or Tools,Settings, there is about a 10 second delay. 4. I'm using a screen reader program, Zoomtext, but have the same issue whether the program is enabled or disabled. 5. Windows 10 and Firefox is up to date. 6. I've been having this issue for more than a month, through several Firefox updates. Any help would be appreciated.

모든 댓글 (5)

more options

Autofill is turned on for passwords and credi cards. Not sure why that would impact drop down fill boxes and menus?

more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

What security software are you running?

more options

1. Using stock Windows security. 2. With all extensions, themes, plug-ins, and hardware accel turned off, still have the problem. 3. With Safe Mode, problem goes away. What else do I need to turn off?

Thanks.

more options

So Firefox in Safe Mode you have no issues, sounds like an add-on is the issue. Turn them back on 1 by 1 to see who's bad.

more options

As noted earlier, I turned off all extensions, plug-in's, themes, and hardware accel, and still had the problem. Only when I run safe mode does the problem go away.

Any ideas?