We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

videos on facebook and on other websites dont play

  • 3 답장
  • 1 이 문제를 만남
  • 21 보기
  • 최종 답변자: YC

more options

I use the latest version of firefox but videos on facebook and on other websites like online movies cant load. Videos on youtube works fine. Any idea how can i fix it ?

I use the latest version of firefox but videos on facebook and on other websites like online movies cant load. Videos on youtube works fine. Any idea how can i fix it ?

모든 댓글 (3)

more options

https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0

cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

more options
more options

Hi there, You can try clearing Firefox’s cache, which may help with the video playback issues. To do this, access the Firefox Options from the menu. Select on the Privacy & Security tab, and under History select Clear History.

Update graphics driver Or you can try to update your graphics driver. Maybe the graphics driver clashing with Firefox Quantum and an update might be in order.

Remove conflicting add-on Conflicting add-ons can cause Facebook video playback issues on Firefox Quantum. In this case, it’s necessary to isolate and delete the troublesome add-on.

Adjust Performance Setting Go to the Performance section under the General tab. Then deselect the ‘Use recommended performance settings' option.

I hope this will help you.