I get a message from Mozilla but no explanation for my inability to send messages on Mozilla Thunderbird email. I cannot send messages on my email. I NEED RESULTS NOW!

Please can you make a screen shot of what you see - a picture really helps. (Use Add images below your reply to upload the picture.) Some ideas to work on - I assume this is when you click Write to start a new email to someone? Or are you using reply/forward? Are you online or offline? Does it seem an entire toolbar is missing? Have you entered at least one sender, and some text in the main compose window? Solutions to some of these are here https://support.mozilla.org/en-US/questions/1225990 https://support.mozilla.org/en-US/questions/1267564 https://support.mozilla.org/en-US/questions/1129036

What exactly is the "message from Mozilla"? Word for word, or a screen shot please.

Is there a way to talk to a real live person at Mozilla who can check what I can do to restore my email capability? I need answers! So far there is nothing from Mozilla as to how to send emails from my computer. Up until about three days ago when I tried to reply there was a button for "send" but now there is not any way to send messages. Was there an update from Mozilla, NO MY PROBLEM IS NOT RESOLVED!

We are all volunteers here, please don't shout. No, Mozilla does not provide real live support for Thunderbird. You have found the support and have reported in the right place, but we need more information in order to help you. Did you read the earlier questions that I provided links to, to see whether those solutions might work for you? Will you please provide the exact message from Mozilla that you see?