Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Web Security

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

Someone from cuba is trying to accesss my firefox account? How can i stop them. I keep getting emails about it. I already set up two step authentication.

Someone from cuba is trying to accesss my firefox account? How can i stop them. I keep getting emails about it. I already set up two step authentication.

모든 댓글 (2)

more options

I cant offer you a solution but what i would do personally, change my mail adress, he/she is using your mail adress for the login attempts. After a week or month change it back and see if this is still happening.

more options

No. Do not use the old e-mail ever again.


Make sure you are using a very strong password. If you think you should change the current password;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.