We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Gmail POP access - get STAT error in Thundebird only

  • 3 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Matt

more options

Hi all.

We have recently migrated our business email to Google's G Suite so that Gmail now handles our mail affairs. When trying to update Thunderbird with the new POP settings, I am getting the following error message:

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: Username and password not accepted.

This occurs with any authentication method, be it 'Normal password' or 'Oauth'. I double and triple checked all settings but the error keeps occurring; no access via POP is possible. IMAP works without a hitch.

I have tried POP access with other email clients (Windows Mail and Outlook) with the settings attempted in Thunderbird and it works flawlessly there.

Any ideas?

Thx, Tom

Hi all. We have recently migrated our business email to Google's G Suite so that Gmail now handles our mail affairs. When trying to update Thunderbird with the new POP settings, I am getting the following error message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: Username and password not accepted. This occurs with any authentication method, be it 'Normal password' or 'Oauth'. I double and triple checked all settings but the error keeps occurring; no access via POP is possible. IMAP works without a hitch. I have tried POP access with other email clients (Windows Mail and Outlook) with the settings attempted in Thunderbird and it works flawlessly there. Any ideas? Thx, Tom

모든 댓글 (3)

more options

Is pop even enabled at gmail? This is the settings link I use. https://mail.google.com/mail/u/0/#settings/fwdandpop

more options

Yes.

I should have mentioned that from the get go. I actually spent about 30 minutes with the Google support chat to go through their entire troubleshoot bucket list and activating POP in Gmail was the first thing to do.

As I said, POP access works fine in other email clients.

글쓴이 Tawaki Tom 수정일시

more options

It could be anti virus being ever helpful. Usually it is a product from symantec involved in STAT command issues.

However really the only answer is log the connection and see exactly what is happening. Just make sure you have no mail scanning enabled before hand.

see https://wiki.mozilla.org/MailNews:Logging