Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

We are using Thunderbird under Citrix environment i.e. on hosted shared desktop but indexing of Inbox and local email folder takes long

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Wayne Mery

more options

We have regular issue of indexing of inbox and local email folder and considerable time is taken in indexing (10 min to 30mins) before email can be seen n used.

We have disabled search n indexing option on the Thunderbird client but process of indexing happens on daily basis.

Email system used is Red Hat Linux 7.x and client are thinderbird and outlook. Issue of indexing slowness is seen only with Thinderbird client.

Pls support with known issues and solutions

We have regular issue of indexing of inbox and local email folder and considerable time is taken in indexing (10 min to 30mins) before email can be seen n used. We have disabled search n indexing option on the Thunderbird client but process of indexing happens on daily basis. Email system used is Red Hat Linux 7.x and client are thinderbird and outlook. Issue of indexing slowness is seen only with Thinderbird client. Pls support with known issues and solutions

모든 댓글 (2)

more options

Two troubleshooting suggestions.

First: Rebuild the Global Search database. https://support.mozilla.org/en-US/kb/rebuilding-global-database (Try re-enabling searching after rebuilding the index database.)

Then Repair the Inbox folder.

In the Folders Pane on the Left find the local folder with the missing messages. Right Click on the Icon of that folder (still in the Folders Pane on the Left) and Choose Properties. Click the Repair Folder button then Click OK. (Wait a while for repairs to finish ... ) try again to see if performance has improved.

글쓴이 Sea Mac 수정일시

more options

maneeshraina said

We have regular issue of indexing of inbox and local email folder and considerable time is taken in indexing (10 min to 30mins) before email can be seen n used.

I've never seen global indexing block the viewing of messages. Unless you saying you can't find the message using "search" (but you didn't mention search)

Please list the FULL steps of what you are attempting, and seeing.