When used on Macbook Air, the same mail message received had alots of words and hardly could find the right message.
When used on Macbook Air, the same mail message received had alots of words and hardly could find the right message.
Could not attached the mails (in pdf, docx & website format) from Macbook Air and Windows & for your reference. Kindly send me an email so that I can attached the emails received for your investigations.
My email : [email protected]
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Hello You can't attach documents here, but you can attach images. Please make and attach screenshots of the messages you would like investigated. Thank you.
Hi Agnes, now managed to attached the 2 files of the same email received as one from Windows 10 and the other with lots of wordings from Macbook Air for your investigations.
Best Regards,
You'll need to tell the sender with the MacBook to send messages with the plain text encoding ONLY to your email address.
Here is How: Use plain or rich text in emails in Mail on Mac
The Mail program on Mac has the option to send in HTML or Plain Text.
What you're looking at the email's HTML Source code ... So the MacBook's Mail program is set up wrong. (Your TB Should have recognized that as a HTML email's Source .... and Rendered it as such. But it did NOT.)
Have them try sending it in Plain Text to you.
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