Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can't empty my download history, why ?

  • 1 답장
  • 0 이 문제를 만남
  • 2 보기
  • 최종 답변자: cor-el

more options

Hello,

After several browser and computer reboots, after using the Clean button of my browser (for history, downloads and cache and cookies and all), I still can't empty the downloads list.

What can I do ?

My Firefox version : Developer Edition 67.0b1 (64 bits version) - MacOsX High Sierra

Have a nice day and week end !

Marion

Hello, After several browser and computer reboots, after using the Clean button of my browser (for history, downloads and cache and cookies and all), I still can't empty the downloads list. What can I do ? My Firefox version : Developer Edition 67.0b1 (64 bits version) - MacOsX High Sierra Have a nice day and week end ! Marion

모든 댓글 (1)

more options

Downloads are stored as part of the history.

Do you otherwise have a problem with clearing history or with the bookmarks?


If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite (bookmarks and history) and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.