Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox freezes whenever I try to browse and upload a file using the system finder

  • 2 답장
  • 2 이 문제를 만남
  • 202 보기
  • 최종 답변자: pinwale

more options

For example, attaching a file to an email will bring up the macOS file browser. After navigating to the desired file and then selecting/clicking the file icon, both Firefox and the macOS file browser will immediately freeze. Note, the freeze happens when I selecting/clicking the file icon in the system browser--before clicking the [open] button in the finder window.

Interestingly, uploading a file via drag-and-drop (if supported by the website) works perfectly fine.

- The rest of my system does not freeze. Other macOS finder windows continue to work fine. - This uploading issue is not found in other browsers or programs that use the same macOS file browser. - Only "workaround" is to force quit FF, restore the browser session, and then hope the website supports drag-and-drop uploads. Or use another browser to upload the file.

    1. What I have already done:

- Already "refreshed" FF. - Already placed FF in safe mode.

Any help would be appreciated!

For example, attaching a file to an email will bring up the macOS file browser. After navigating to the desired file and then selecting/clicking the file icon, both Firefox and the macOS file browser will immediately freeze. Note, the freeze happens when I selecting/clicking the file icon in the system browser--before clicking the [open] button in the finder window. Interestingly, uploading a file via drag-and-drop (if supported by the website) works perfectly fine. - The rest of my system does not freeze. Other macOS finder windows continue to work fine. - This uploading issue is not found in other browsers or programs that use the same macOS file browser. - Only "workaround" is to force quit FF, restore the browser session, and then hope the website supports drag-and-drop uploads. Or use another browser to upload the file. ## What I have already done: - Already "refreshed" FF. - Already placed FF in safe mode. Any help would be appreciated!

선택된 해결법

I see you are using Mac OS X 10.14 Mojave

This Firefox hangs on various dialog windows (on Mac OS X 10.14 Mojave) has been fixed in Firefox 62.0.3, 60.2.2esr, 63.0b11 and also in a recent Nightly channel build.

It appears you are testing a Beta channel build of Firefox 63.0 so do you have the recent 63.0b11 update?


Bug 1489785 comment 85

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

I see you are using Mac OS X 10.14 Mojave

This Firefox hangs on various dialog windows (on Mac OS X 10.14 Mojave) has been fixed in Firefox 62.0.3, 60.2.2esr, 63.0b11 and also in a recent Nightly channel build.

It appears you are testing a Beta channel build of Firefox 63.0 so do you have the recent 63.0b11 update?


Bug 1489785 comment 85

글쓴이 James 수정일시

more options

Thank you! I just ran the update and the issue is fixed!