Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes when using Yahoo; also see high CPU use & mem. leaks. Other sites seem OK. Fix available?

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Dan

more options

Since updating to FF57, have been experiencing noted problem, along with program freezes and very poor performance on Yahoo News and derivative links. Problem also seems present if I do search from Yahoo. Using Yahoo News as my default (home) page. Other sites seem OK, provided I don't use Yahoo to access them.

Also using Yahoo Mail; same problems. Tried disabling all FF plugins, w/o effect. Uninstalled FF57, reinstalled in safe mode; seemed to help a little at first, but problems returned — mebby fewer crashes.

Not in Yahoo now; showing 5 FF in Task Mgr, with minimal (10% +-) CPU demand & about 710 Mb RAM commitment. Nothing else actively running.

It may be worth noting that I experienced some memory-leak problems on FF53 recently (last 2-3 months), but no actual crashes, so far as I recall.

Will try to read/respond to email @ Dragon_fawn@Yahoo,com

Since updating to FF57, have been experiencing noted problem, along with program freezes and very poor performance on Yahoo News and derivative links. Problem also seems present if I do search from Yahoo. Using Yahoo News as my default (home) page. Other sites seem OK, provided I don't use Yahoo to access them. Also using Yahoo Mail; same problems. Tried disabling all FF plugins, w/o effect. Uninstalled FF57, reinstalled in safe mode; seemed to help a little at first, but problems returned — mebby fewer crashes. Not in Yahoo now; showing 5 FF in Task Mgr, with minimal (10% +-) CPU demand & about 710 Mb RAM commitment. Nothing else actively running. It may be worth noting that I experienced some memory-leak problems on FF53 recently (last 2-3 months), but no actual crashes, so far as I recall. Will try to read/respond to email @ Dragon_fawn@Yahoo,com

모든 댓글 (1)

more options

Have you tried deleting your Firefox Cache and the Yahoo cookies? Might fix the problem. Instructions here:

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

If it doesn't help, try refreshing Firefox:

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

If that doesn't help either (you could test if it works fine in Firefox Safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode ) then you should create a detailed bug report using this form: https://bugzilla.mozilla.org/enter_bug.cgi#h=bugForm|Firefox

글쓴이 Dan 수정일시