I cannot access my account
I have been using gmail.com for years. This morning I cannot access this email. Google automatically goes to my secondary account. Is this google's problem or is it a glitch with Firefox account?
Thanks
[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]
글쓴이 Chris Ilias 수정일시
모든 댓글 (3)
Have you tried logging out of that secondary account and attempting to log in to your primary account once again?
That happens with Chrome, too.
Once you logged in with a user account in Gmail, when you access Gmail it goes automatically to that account, unless you specify to use another profile or log out.
글쓴이 mattcamp 수정일시
I've removed the personal information from the original question. Please read Mozilla Support rules and guidelines, thanks.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window