Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Trusteer now available for Firefox version 54

  • 2 답장
  • 5 이 문제를 만남
  • 16 보기
  • 최종 답변자: hightrees

more options

Please see the message from Trusteer July 17, 2017

Dear Valued Customer,

Thank you for contacting Trusteer Technical Support.

We are glad to inform you that Firefox 54 is now fully supported by Rapport on Windows.

You can download Rapport's latest version here: http://download.trusteer.com/Gcur4Wtnu/RapportSetup.exe

Your post installation version should be 3.5.1804.121

If you are experiencing a different issue or the issue initially reported is not yet resolved, please let us know.

Should you need additional assistance, feel free to contact us by submitting the following form: http://www.trusteer.com/support/submit-ticket We also have helpful information available in our FAQ: http://www.trusteer.com/support/faq

Kind regards, Trusteer Technical Support

Please see the message from Trusteer July 17, 2017 Dear Valued Customer, Thank you for contacting Trusteer Technical Support. We are glad to inform you that Firefox 54 is now fully supported by Rapport on Windows. You can download Rapport's latest version here: http://download.trusteer.com/Gcur4Wtnu/RapportSetup.exe Your post installation version should be 3.5.1804.121 If you are experiencing a different issue or the issue initially reported is not yet resolved, please let us know. Should you need additional assistance, feel free to contact us by submitting the following form: http://www.trusteer.com/support/submit-ticket We also have helpful information available in our FAQ: http://www.trusteer.com/support/faq Kind regards, Trusteer Technical Support

선택된 해결법

Hi

Thank you for letting us know.

I am sure that all Trusteer users will hope that these updates happen swiftly in the future.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

선택된 해결법

Hi

Thank you for letting us know.

I am sure that all Trusteer users will hope that these updates happen swiftly in the future.

more options

Trusteer does not full work with Firefox 54. This is the reply I received today from Trusteer.

"Please kindly note that in this version of Rapport the icon functionality is limited in Firefox 54 and currently there is no option of manually protecting additional websites other than you banks, and therefore the icon menu is absent.

We apologize for the inconvenience.

The issue you have reported is currently being investigated by our company experts and we expect it to be resolved in a future release of Rapport."

Every time there is an update of Firefox there seems to be a problem with Rapport, why?

I am told to use IE or Chrome by Rapport as a work around. I have told them on a number of occassion that I much prefer Firefox. Regards, Stephen Terry