Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: philipp

more options

I'm trying to run firefox 46.0.1 version and I can't get it to run after installing it. I'm on windows 7 64 bit. I have uninstalled it and deleted folders, rebooted, hasn't worked. I can't get firefox to come up at all, just the crash reporter. I tried opening firefox in safe mode but that didn't open firefox either, just the crash reporter.

here are few of the latest crash id's: Crash ID: bp-9bd76593-44e7-4f8f-b145-0c0d91170530 Crash ID: bp-b609ce69-0212-478a-8d9c-5743b1170530 Crash ID: bp-406581ac-e650-4ecc-a1e7-2e2651170512

Clicking on automatically add button says link doesn't exist and try manual steps just takes you to a blank of this form again.

I'm trying to run firefox 46.0.1 version and I can't get it to run after installing it. I'm on windows 7 64 bit. I have uninstalled it and deleted folders, rebooted, hasn't worked. I can't get firefox to come up at all, just the crash reporter. I tried opening firefox in safe mode but that didn't open firefox either, just the crash reporter. here are few of the latest crash id's: Crash ID: bp-9bd76593-44e7-4f8f-b145-0c0d91170530 Crash ID: bp-b609ce69-0212-478a-8d9c-5743b1170530 Crash ID: bp-406581ac-e650-4ecc-a1e7-2e2651170512 Clicking on automatically add button says link doesn't exist and try manual steps just takes you to a blank of this form again.

모든 댓글 (3)

more options

hi mcmechen, firefox 46 is outdated, insecure and has already reached its end of live. that particular startup crash you've referenced should also have gotten addressed in the most recent firefox 53!

more options

I need to run a version less than 47 for the software I am using. I can't update to the latest version.

more options

it's the websense endpoint security software on your device that's triggering the startup crash in older firefox versions...