When I open my Firefox 53.0.2 browser, it says "Connecting..." at the top while loading the page, but nothing ever comes up.
It's not a virus, firewall, or plugin issue. I've tried malware scans, reinstalling the application, and putting the window in "Safe Mode" and nothing worked. The other browsers are working fine, it's just Firefox for some reason that isn't working. Norton is downloaded on my computer, I don't know if that makes a difference, and I've done a ton of troubleshooting already. I have Windows 8 installed.
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Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy. ++++++++++++++++++++++++++ Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.
Hi !
Would you disable your Norton software and see if that makes a difference ?