We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox: Video and Audio No Longer Streams After Upgrade to Latest Version

  • 2 답장
  • 9 이 문제를 만남
  • 3 보기
  • 최종 답변자: tedleymacd

tedleymacd
tedleymacd
more options

After updating to the latest version of Firefox web-based audio and video (e.g. YouTube, Soundcloud, AccuRadio, etc.) no longer streams. The same content streams in every other browser version (i.e. Chrome, IE, etc.).

I've already updated to the latest version of Flash, flushed the web browser cache, reinstalled Firefox and tried other solutions in the Support Forum to no avail.

Please advise soonest or I will have to cease using Firefox as my primary browser.

After updating to the latest version of Firefox web-based audio and video (e.g. YouTube, Soundcloud, AccuRadio, etc.) no longer streams. The same content streams in every other browser version (i.e. Chrome, IE, etc.). I've already updated to the latest version of Flash, flushed the web browser cache, reinstalled Firefox and tried other solutions in the Support Forum to no avail. Please advise soonest or I will have to cease using Firefox as my primary browser.

모든 댓글 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Most websites will use the HTML5 media player and not a Shockwave Flash based player these days.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
tedleymacd
tedleymacd 질문자
more options

Good afternoon.

Thanks for your reply but alas, no joy. The issue persists in safe mode even with the IPS and firewall disabled and the AV set to the "permissive" level.

cor-el said

Most websites will use the HTML5 media player and not a Shockwave Flash based player these days. If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well. Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window