Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Been trying to update software since 11/16/16. Wont update.Help

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

I have been trying to update Mozilla since 11/16. Computer says it is outdated. Everytime I think I have it updated I get an error message saying cant complete update. Please help. Thank you

I have been trying to update Mozilla since 11/16. Computer says it is outdated. Everytime I think I have it updated I get an error message saying cant complete update. Please help. Thank you

모든 댓글 (2)

more options

Camanoislandjq said

I have been trying to update Mozilla since 11/16. Computer says it is outdated.

Where do you see that message?

Which version do you currently have? You can find that on the Troubleshooting Information page, in the first table. Either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

It would be expected to have Firefox 50.0.2.

Firefox 50.1.0 was released yesterday, but only a small percentage of users get that update in the first week, "just in case" there are severe problems. It would be very surprised if your computer or security software expect you to have that version.

more options

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}