Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 1 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: FredMcD

more options

Start Firefox,Crash report クラッシュ ID: bp-4c02a9ea-5c97-4959-ba60-2d5712161010 Firefox release ,Japanese,

Start Firefox,Crash report クラッシュ ID: bp-4c02a9ea-5c97-4959-ba60-2d5712161010 Firefox release ,Japanese,

모든 댓글 (1)

more options

Product Firefox Release Channel release Version 49.0.1 Build ID 20160922113459 OS Windows 10 OS Version 10.0.14393

Signature: nss3.dll@0x1ea700 | GetFileInfo

KERNELBASE.dll = Microsoft

This is for Sumo's Related Bugs 1229252 REOPENED --- startup crashes in nss3.dll@0x1e5b60 | GetFileInfo, due to software from ESET (eOppMonitor.dll)


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration