Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

How do I remove a duplicate synced device from my sync account?

  • 1 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: cor-el

NobleUplift
NobleUplift
more options

I have three devices in my Sync account: my desktop, my laptop, and my phone. For some reason, the Sync on my home computer stopped working. I've had some corruption in my Firefox program files due to constant crashes, so I just reinstalled Firefox and it started syncing again.

The problem is, now on my phone I have three sync devices excluding the phone listed:

Firefox Home. Last synced: Feb 22, 2016 Firefox Work. Last synced: 14 minutes ago X's Firefox on Y (User/Computer). Last Synced: 11 hours ago

The problem is, the name of my "Firefox Home" profile is still "Firefox Home", not "X's Firefox on Y". I've read that devices not synced for more than 3 weeks are automatically pruned. How do I get rid of this ghost device?

I have three devices in my Sync account: my desktop, my laptop, and my phone. For some reason, the Sync on my home computer stopped working. I've had some corruption in my Firefox program files due to constant crashes, so I just reinstalled Firefox and it started syncing again. The problem is, now on my phone I have three sync devices excluding the phone listed: Firefox Home. Last synced: Feb 22, 2016 Firefox Work. Last synced: 14 minutes ago X's Firefox on Y (User/Computer). Last Synced: 11 hours ago The problem is, the name of my "Firefox Home" profile is still "Firefox Home", not "X's Firefox on Y". I've read that devices not synced for more than 3 weeks are automatically pruned. How do I get rid of this ghost device?

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to disconnect Sync and reconnect Sync?

If that still doesn't work then remove the old Firefox Sync account and create a new Sync account.