Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Lost mail when I changed imap server

  • 1 답장
  • 6 이 문제를 만남
  • 121 보기
  • 최종 답변자: christ1

more options

I had a IMAP-account but changed email-provider (the emailadress is the same).

Now my inbox only displays emails received since the move, but I can still search old emails. They will display (with content) in the search results, but when I try to open them they will not display.

I have the settings for saving messages locally, and not to delete any. But how can I get them back to the inbox, and possibly sync backwards to the server of the new email provider?

I know the easy way to do this would have been to migrate the messages straight from the old provider to the new one, but this was neither my decision or under my control.

Best regards,

Fredrik

I had a IMAP-account but changed email-provider (the emailadress is the same). Now my inbox only displays emails received since the move, but I can still search old emails. They will display (with content) in the search results, but when I try to open them they will not display. I have the settings for saving messages locally, and not to delete any. But how can I get them back to the inbox, and possibly sync backwards to the server of the new email provider? I know the easy way to do this would have been to migrate the messages straight from the old provider to the new one, but this was neither my decision or under my control. Best regards, Fredrik

선택된 해결법

I had a IMAP-account but changed email-provider (the emailadress is the same).

I suppose that means you did modify the server settings of the existing account. That was a mistake. What you should have done is create a new account for the new server.

Now my inbox only displays emails received since the move,

That's exactly the expected behavior assuming the above is what you did. The new server doesn't know anything about the emails from the old server and wipes them from your local disk the first time you connect to it.

but I can still search old emails.

That's because they have been indexed. You'll need to rebuild the index. Since there are only the new messages it probably won't take long. https://support.mozilla.org/en-US/kb/rebuilding-global-database

I have the settings for saving messages locally, and not to delete any.

That doesn't help because you presumably modified the existing account - see above.

But how can I get them back to the inbox, and possibly sync backwards to the server of the new email provider?

You'll need to restore the messages from a recent backup of your Thunderbird profile you hopefully created prior to the switch.

I know the easy way to do this would have been to migrate the messages straight from the old provider to the new one

What you should have done is to download all messages from the old server to your Local Folders account prior to the switch. Then you could have uploaded those local messages to the new server. This would have been entirely under your control.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

I had a IMAP-account but changed email-provider (the emailadress is the same).

I suppose that means you did modify the server settings of the existing account. That was a mistake. What you should have done is create a new account for the new server.

Now my inbox only displays emails received since the move,

That's exactly the expected behavior assuming the above is what you did. The new server doesn't know anything about the emails from the old server and wipes them from your local disk the first time you connect to it.

but I can still search old emails.

That's because they have been indexed. You'll need to rebuild the index. Since there are only the new messages it probably won't take long. https://support.mozilla.org/en-US/kb/rebuilding-global-database

I have the settings for saving messages locally, and not to delete any.

That doesn't help because you presumably modified the existing account - see above.

But how can I get them back to the inbox, and possibly sync backwards to the server of the new email provider?

You'll need to restore the messages from a recent backup of your Thunderbird profile you hopefully created prior to the switch.

I know the easy way to do this would have been to migrate the messages straight from the old provider to the new one

What you should have done is to download all messages from the old server to your Local Folders account prior to the switch. Then you could have uploaded those local messages to the new server. This would have been entirely under your control.

글쓴이 christ1 수정일시