Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Amazon.com rapidly is opening new windows automatically on Firefox at the rate of about 2 per second.

more options

I made the mistake of trying to at "prime support" or something like that on my Amazon.com page. As soon as I did, new FIrefox pages started opening nearly faster than I can close them. Amazon can only tell me they have "issues" on Firefox but have no one to help. They suggested removing and re-installing Firefox. Guess what, that doesn't help? It starts as soon as I open Firefox, I don't even have to go to Amazon's page (it does it for me). I can't even go on Firefox to see settings because in the time I find settings, 50 new windows will open. On top of that, I can't stay on one page as each new one comes in front of the one I was on.

I made the mistake of trying to at "prime support" or something like that on my Amazon.com page. As soon as I did, new FIrefox pages started opening nearly faster than I can close them. Amazon can only tell me they have "issues" on Firefox but have no one to help. They suggested removing and re-installing Firefox. Guess what, that doesn't help? It starts as soon as I open Firefox, I don't even have to go to Amazon's page (it does it for me). I can't even go on Firefox to see settings because in the time I find settings, 50 new windows will open. On top of that, I can't stay on one page as each new one comes in front of the one I was on.

모든 댓글 (1)

more options

Does Firefox crash or is it just grinding to a halt?

Firefox can be pretty persistent about trying to restore your open tabs after a crash, so this could repeat for a while. You might prefer to abandon the previous session, so these are the steps for that.

(1) Kill Firefox, either right-click the Taskbar icon > Close All Windows, if that works, or use the Task Manager (Ctrl+Shift+Esc), Processes tab, select firefox.exe and use the End Process button

(2) Open your Firefox profile folder by pasting the following into the Windows Start menu search box and pressing Enter:

%APPDATA%\Mozilla\Firefox\Profiles

If you only see one folder, double-click into it; if there are multiple folders, you can try to find the one with the most recently updated contents.

Check for a file named sessionstore.js and if you find it, rename it to sessionstore-old.js (so you can raid it for links later if needed).

Then double-click into sessionstore-backups and rename any of these files that you find:

  • recovery.js to recovery-old.js
  • recovery.bak to recovery-old.bak
  • previous.js to previous-old.js

Then start Firefox again and it should just go to your home page.

As for revisiting Amazon... hmm.