Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I switched to FireFox from Google and now my avatar will not display when using Yahoo and blogs, i.e., the LA Times, my screen name appears but not my avatar.

more options

I switched search engines from Google Chrome to FireFox and now my avatar no longer displays when I comment in blogs and there is no option in FireFox to add an avatar to one's personal profile. When I access the LA Times newspaper and log in and comment, my avatar appears with my comment but no longer.

I switched search engines from Google Chrome to FireFox and now my avatar no longer displays when I comment in blogs and there is no option in FireFox to add an avatar to one's personal profile. When I access the LA Times newspaper and log in and comment, my avatar appears with my comment but no longer.

선택된 해결법

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Also note that your avatar is likely the result of being logged into a 3rd party social website, such as Google+, Facebook, Twitter, Gravatar, or similar. Web browsers (such as Chrome and Firefox) themselves do not maintain profile avatars.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Also note that your avatar is likely the result of being logged into a 3rd party social website, such as Google+, Facebook, Twitter, Gravatar, or similar. Web browsers (such as Chrome and Firefox) themselves do not maintain profile avatars.