Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

firefox always hangs or freezes on youtube videos

  • 5 답장
  • 2 이 문제를 만남
  • 9 보기
  • 최종 답변자: cor-el

more options

Youtube videos always hang or freeze in firefox after playing for a couple of seconds. If I don't touch it they usually start playing again after a while, but any clicking on the container to try and use the controls etc will freeze firefox again. I don't often get a crash report as I have to force quit. Windows usually reports that plugincontainer.exe has stopped working. Have tried using the flash player addon to force youtube to use flash instead of html5, have tried uninstalling flash completely, have reinstalled up to date version of flash, have updated graphics drivers, have disabled hardware acceleration in flash player. Each time still always get the same issue.

Here is the last crash report that I did get from this issue: https://crash-stats.mozilla.com/report/index/a80058f1-8bab-4464-8fce-a8dbc2151016

Youtube videos always hang or freeze in firefox after playing for a couple of seconds. If I don't touch it they usually start playing again after a while, but any clicking on the container to try and use the controls etc will freeze firefox again. I don't often get a crash report as I have to force quit. Windows usually reports that plugincontainer.exe has stopped working. Have tried using the flash player addon to force youtube to use flash instead of html5, have tried uninstalling flash completely, have reinstalled up to date version of flash, have updated graphics drivers, have disabled hardware acceleration in flash player. Each time still always get the same issue. Here is the last crash report that I did get from this issue: https://crash-stats.mozilla.com/report/index/a80058f1-8bab-4464-8fce-a8dbc2151016

모든 댓글 (5)

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

I'm afraid I have already tried everything on that list (I mentioned 3 of them in my original post).

Also, have used AVG, malwarebytes and spybot to clean up the PC (including in safe mode).

more options

What happens if you use the HTML5 media player that would YouTube offer by default to current Firefox releases?

Does Firefox then crash as well or don't you see the video?

more options

Yes it behaves the same with the default HTML5 player. (hence attempting to fix it by making it use flash instead).

more options

What security software do you have?

It is possible that Anti-Virus or other security software is causing problems.