Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

why do i keep needing to reset passwords?

  • 3 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: DuskyDog

more options

i read one option saying to change privacy settings for FF to remember history. will this solve my problem? are different mozilla sites needing a password? i do have a master password. i write my passwords down in a book, but today i had to reset password after resetting it in April on support.mozilla.org

thanks in advance!

i read one option saying to change privacy settings for FF to remember history. will this solve my problem? are different mozilla sites needing a password? i do have a master password. i write my passwords down in a book, but today i had to reset password after resetting it in April on support.mozilla.org thanks in advance!

선택된 해결법

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

What kind of problems do you have that you need to reset the password?

Is the password that is stored in the Password Manager and that Firefox fills automatically not working?

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

선택된 해결법

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

What kind of problems do you have that you need to reset the password?

Is the password that is stored in the Password Manager and that Firefox fills automatically not working?

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

Thanks. I did the first option you suggested. The kind of problem is always on a mozilla.org site, like this one: support.mozilla.org, not on other sites. I am going to sign out then sign back in to see if it helps.

more options

Ok! It worked-the first option you suggested. Thanks!