Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox stops responding as soon as I open the Tools- options tab.

more options

Whenever I open the Tools tab/window and click on options, Firefox stops responding. I have to open my task manager (ctrl, alt & del) to close Firefox as it doesn't respond no matter how long I wait.

Whenever I open the Tools tab/window and click on options, Firefox stops responding. I have to open my task manager (ctrl, alt & del) to close Firefox as it doesn't respond no matter how long I wait.

모든 댓글 (1)

more options

Hi waraqah, some others users are reporting that some aspects of the new "in tab" preferences page do not work for them; so far, I only saw one other report of Firefox freezing.

As a diagnostic, if you don't mind, could you test the Options page in Firefox's Safe Mode? This will help assess whether this problem is caused by one of your extensions. Here's how:

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement with the in-tab Options?


Or you might need to switch back to the old pop-up style Options dialog. Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste pref and pause while the list is filtered

(3) Double-click the browser.preferences.inContent preference to switch it from true to false

(Note: I don't know whether the old dialog will be in Firefox forever or is a transitional feature. As you've probably noticed, the long-term trend is to remove things that pop up.)

Does that one work without freezing?