We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Emails in view window showing up blank until clicked on

  • 4 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Borgholio

more options

When viewing a list of emails in TB 31.7.0 (and the last several versions), emails often show up blank in the list. For instance, I'll see several emails that show the subject, sender, recipient, date, etc... I will also see several emails that are totally blank. All fields are blanked out in the list. If I click on one of those emails, everything shows up fine. It's like a graphical glitch, since all the info is there it's just hidden. I've attached two screenshots to demonstrate. This error occurs when simply viewing an email or when looking at search results.

Any thoughts?

P.S. I used SPAM messages since I obviously didn't want to post screenshots of my personal emails, but the issue occurs with all messages...legit or not.

When viewing a list of emails in TB 31.7.0 (and the last several versions), emails often show up blank in the list. For instance, I'll see several emails that show the subject, sender, recipient, date, etc... I will also see several emails that are totally blank. All fields are blanked out in the list. If I click on one of those emails, everything shows up fine. It's like a graphical glitch, since all the info is there it's just hidden. I've attached two screenshots to demonstrate. This error occurs when simply viewing an email or when looking at search results. Any thoughts? P.S. I used SPAM messages since I obviously didn't want to post screenshots of my personal emails, but the issue occurs with all messages...legit or not.
첨부된 스크린샷

모든 댓글 (4)

more options

I am guessing the fix here will do it for you.

https://support.mozilla.org/en-US/questions/1012145

Usually an update to the graphic driver in the operating system will also fix the issue

글쓴이 Matt 수정일시

more options

Sorry, didn't work.

more options

did you check for updated video drivers? With the chip manufacturer, not Microsoft and their update service which misses much.

more options

I am currently running the latest Nvidia drivers for my graphics card.