Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox extremely slow. Refresh did not resolve the problem.

  • 2 답장
  • 4 이 문제를 만남
  • 3 보기
  • 최종 답변자: ideato

more options

Firefox is extremely slow. Doing a refresh did not resolve the issue . Have also restarted my laptop. Seems to be after the 38.0.1 update.

Firefox is extremely slow. Doing a refresh did not resolve the issue . Have also restarted my laptop. Seems to be after the 38.0.1 update.

모든 댓글 (2)

more options

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

more options

Hello elvynaa, philipp

probably the hardware acceleration is the problem, try disabling graphics hardware acceleration, and see if that is the cause of the issue.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options tab as follows, click the menu button New Fx Menu and select Options .
  2. In the Firefox Options tab, click Advanced, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Thank you.