We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox Sync, two desktops computers and one android

  • 1 답장
  • 2 이 문제를 만남
  • 8 보기
  • 최종 답변자: cor-el

more options

I currently have a Galaxy S5 (Android OS) and a desktop computer running Windows 7. Both devices are synching properly. I now have another desktop computer and I would like to synch that as well. On the primary computer. I go into synch options and select manage. I get to the manage account page. https://accounts.firefox.com/settings On that page it indicates that I'm signed in and gives me only two options. Change my password or delete account. There are no options to pair a device, get a security code or do anything other than those two options. If I go to a desktop computer that has not been synched and I select the synch option and then select that I already have an account, it gives me the codes to pair a device but as I mentioned, on the main computer I have no pair option. If I select I don't have a device with me, I have an option to sign in with an account and password but it also then wants a recovery key which again, I don't have the option to retrieve. At this point it appears that synch can only connect two devices. I have researched the questions and utilized search engines extensively. Most answers keep pointing to the same articles on how to synch devices and the instructions never apply to this specific situation. Again I come back to the aspect that the manage account page has no additional options as mentioned in all the other articles. I'm hoping there is a solution to this issue.

I currently have a Galaxy S5 (Android OS) and a desktop computer running Windows 7. Both devices are synching properly. I now have another desktop computer and I would like to synch that as well. On the primary computer. I go into synch options and select manage. I get to the manage account page. https://accounts.firefox.com/settings On that page it indicates that I'm signed in and gives me only two options. Change my password or delete account. There are no options to pair a device, get a security code or do anything other than those two options. If I go to a desktop computer that has not been synched and I select the synch option and then select that I already have an account, it gives me the codes to pair a device but as I mentioned, on the main computer I have no pair option. If I select I don't have a device with me, I have an option to sign in with an account and password but it also then wants a recovery key which again, I don't have the option to retrieve. At this point it appears that synch can only connect two devices. I have researched the questions and utilized search engines extensively. Most answers keep pointing to the same articles on how to synch devices and the instructions never apply to this specific situation. Again I come back to the aspect that the manage account page has no additional options as mentioned in all the other articles. I'm hoping there is a solution to this issue.

선택된 해결법

Firefox 29 and later have a new Sync version that use a Firefox account and only use the name and password and no longer use a separate Sync (recovery) key (the Sync key is automatically derived from the password of the Firefox account).

The new Sync version is completely different from the version that was previously used and you need to install a Firefox 29 or later version on all connected devices. You can enter the name and password of the Firefox account on each computer to connect to the new Sync account. You can no longer pair a new device by entering a pairing key on a connected device.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (1)

more options

선택된 해결법

Firefox 29 and later have a new Sync version that use a Firefox account and only use the name and password and no longer use a separate Sync (recovery) key (the Sync key is automatically derived from the password of the Firefox account).

The new Sync version is completely different from the version that was previously used and you need to install a Firefox 29 or later version on all connected devices. You can enter the name and password of the Firefox account on each computer to connect to the new Sync account. You can no longer pair a new device by entering a pairing key on a connected device.