Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can't reset my password and I have the right information

  • 1 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: FredMcD

more options

I've tried to enter my email to get both my username and a password reset. I've checked my spam folder (gmail) and after 2 days I still have not received an email to reset my password or username. I have multiple computers 'sync' with Firefox and would like to continue to do so. What gives?

I've tried to enter my email to get both my username and a password reset. I've checked my spam folder (gmail) and after 2 days I still have not received an email to reset my password or username. I have multiple computers 'sync' with Firefox and would like to continue to do so. What gives?

선택된 해결법

If you tell a web site that you forgot your password, it will send a reset message to the e-mail address in the user profile.

What site are you having the problem with?

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

If you tell a web site that you forgot your password, it will send a reset message to the e-mail address in the user profile.

What site are you having the problem with?

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.